Services
National Shopping Service Network creates a customized program for each client based on your needs and goals. Our team works closely with you to determine the type of program that will attain the most meaningful results. Using advanced reporting technology, we are committed to quality and delivering comprehensive information, guaranteed to meet or exceed your expectations.
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We currently serve and have experience working with a variety of industries - automotive, financial, retail, health, food service, municipal government and the list goes on.
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Let's talk about your industry and unique needs. We maintain an extensive database of shoppers in all US states and Canadian provinces who are ready to provide the feedback you need to improve business, provide an enhanced experience for customers, and increase revenues.
Measurement is the first step in determining what methods are successful and what can be improved. Let the National Shopping Service Network team guide you to the solution that will provide you data with meaning!
Mystery Shopping
Mystery Shopping plays a key role in helping organizations improve and maintain a competitive advantage. We work with you to develop a program that provides actionable feedback and focuses on your organization's goals and key performance indicators. Use your program to:
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Measure Customer Satisfaction
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Support an Employee Reward or Incentive Program
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Evaluate Quality Assurance
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Gather Competitive Intelligence
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Reality-based data compiled in our mystery shopping reports will allow your company to identify areas where you excel and where you can benefit from changes or improvements.
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Know how your business is seen from a customer's point of view to help make the decisions that impact your profitability and success
Market Research
Market Research projects provide numerous benefits to any organization. Whether you need to survey specific demographics, measure a new product or service or collect data to make business decisions, we can help.
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Some projects we have completed include:
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Pricing Audits
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Competitor Analysis
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Data Collection and Distribution
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Surveys and Exit Interviews
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New Product or Service Measurement
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Merchandising
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Contact us to discuss your market research needs!
Compliance Audits
Compliance Audits are vital to an organization's quality control. We will provide the data you need to make certain your corporate standards are met.
Implement an audit program to:
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Drive Training Efforts
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Confirm Facility Conditions
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Verify Product Placement
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Ensure Brand Reputation Standards
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Audit assignments can be done covertly or the shopper can reveal themselves to your business as a designated auditor. Evaluations can be provided in written format and can include photos if desired.
Custom Programs
Do you have a need that is not described in our list of services?
We have completed many different types of programs and projects. Too many to list!
Let's talk about how NSSN can help your organization!
How it Works
Each report you receive from National Shopping Service Network, LLC (NSSN) is guaranteed to meet your expectations.
We continue this process throughout the life of your program. If modifications need to be made, we work with you to implement appropriate changes and move forward with the next round when you are ready. These changes and program modifications are all done by NSSN at no additional cost to you.